This is the privacy notice of Signature One Mortgages Ltd. In this document, “we” or “us” refers to Signature One Mortgages Ltd.
Signature One Mortgages is a trading name of Signature One Mortgages Ltd, registered in England and Wales under company number 16541833.
Registered Office: 15 St. Aidans Road, South Shields, United Kingdom, NE33 2EY
We are committed to protect your privacy and confidentiality. We understand that all users of our website need to know that their data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with UK law, including the Data Protection Act 1998. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Basic Identification and Contact Information
This information is used:
- to provide you with the services which you request
- for verifying your identity for security purposes
- for marketing our services and products
Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
Market Place Information
When we obtain information from you specifically to enable you to use or buy a service offered on our website by some other person, we assume that in giving us your information, you are also giving us permission to pass it to the relevant person.
Your Domain Name and E-mail Address
Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know.
This information is used:
- to correspond with you or deal with you as you expect
- in a collective way not referable to any individual, for quality control and improvement of our site
- to send you news about the services to which you have signed up
- to tell you about other of our services or services of sister websites
Information You Post on Our Website
Information you send to us by posting to a forum or blog is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
Website Usage Information
We may use software embedded in our website (such as JavaScript) to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain, and how we perform in providing content to you. This data is not personally identifiable.
Business and Personal Information
This includes all information given to us in the course of your business and ours. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
We keep information which forms part of our business record for a minimum of six years.
Third Party Advertising
Third parties may advertise on our website. Those parties may use technology that automatically collects your IP address when they send an advertisement. They may also use cookies or JavaScript to personalise content. We do not control these technologies. This privacy notice does not cover those practices.
Cookies
We use cookies on our website. Please see our Cookies Policy for more information on how cookies work and how we use them.
See our full Cookie PolicyCalling Our Office
When you call our office, we may collect CLI information. We use this to improve efficiency. We never pass this information to third parties.
Emailing Us
Email is not always secure. We will never send you an email asking you to transfer deposit funds. If you ever receive an email from us providing bank details, please speak to us on our main line number before acting.
Sending a Message to Our Support System
When you send a message, we collect the data you have given to obtain confirmation and provide information you need. We record your request and our reply to increase efficiency.
Complaining
When we receive a complaint, we record the information you give us and may pass some of it to another person if needed to resolve it.
Job Application and Employment
If you send us information in connection with a job application, we may keep it for up to three years. If we employ you, information will be collected throughout your employment and kept for six years after.
Content You Provide to Us
If you provide information to us with a view to it being read, copied, downloaded or used by others, we accept no responsibility for what third parties may do with it.
Marketing Information
With your permission we pass your email address and name to selected associates. You may opt out at any time by instructing us at hello@s1mortgages.co.uk.
Information We Obtain from Third Parties
We may receive data indirectly from software services such as Google Analytics. No such information is identifiable to you.
Affiliate Information
This is information given by you in your capacity as an affiliate. It is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship.
Disclosure to Government and Agencies
We may be required to give information to legal authorities if they request it with proper authorisation.
Review or Update Information
You may review or update the personally identifiable information we hold about you by contacting us at our office address above.
Sale of Personal Information
Except as specified, we do not rent, sell or otherwise disclose any of your information.
Data Processed Outside the UK
Our websites are hosted in the EU. Data may be processed outside the UK where necessary.
Compliance with the Law
This privacy policy has been compiled to comply with UK law. If you think it fails to satisfy the law of your country, it is your choice whether to use our website.
Removal of Your Information
If you wish us to remove personally identifiable information, you may contact us at hello@s1mortgages.co.uk.
Jurisdiction
Disputes relating to the use of our website will be subject to the jurisdiction of the English courts.
Copyright
All material created by us is subject to copyright under UK law. Personal use only is permitted. Commercial use requires written permission.
Accuracy of Website Content
Although we endeavour to ensure that all information on our website is accurate and up to date, we do not guarantee it.
Financial Advice
No information on our website constitutes financial advice. If you require financial advice, please contact us.
Protection of Log-in Details
We have security procedures in place to protect your log in details, but it is your responsibility not to share them and to log out properly on shared devices.
Questions
If you have any questions regarding this privacy policy, please contact us at hello@s1mortgages.co.uk.